Privacy Policy

Privacy Policy

Last Updated: May 20, 2026

Overview

DEFDelete respects your privacy and is committed to protecting the personal information you share with us when using our website, placing orders, contacting support, or interacting with our services.

This Privacy Policy explains what information we collect, how we use it, how it may be shared, and the choices available to you regarding your personal data.

Information We Collect

Information You Provide Directly

  • Full name
  • Billing and shipping address
  • Email address
  • Phone number
  • Vehicle details and compatibility information
  • Payment-related information
  • Account login credentials
  • Messages submitted through forms or customer support

Automatically Collected Data

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Website activity and browsing behavior
  • Referral sources
  • Pages visited and session duration
  • Cookies and tracking technologies

How We Use Information

  • Processing and fulfilling orders
  • Providing customer service and technical assistance
  • Sending order confirmations and shipping updates
  • Improving website functionality and user experience
  • Preventing fraudulent activity
  • Recommending compatible products
  • Maintaining internal business records
  • Sending marketing communications when consent is provided
  • Complying with legal obligations

Cookies & Tracking Technologies

DEFDelete uses cookies and similar technologies to improve website functionality and personalize your experience.

Cookies may be used to remember cart contents, keep users logged into accounts, analyze traffic, improve advertising relevance, and measure marketing campaign performance.

Payment Processing

Payments placed through our website are processed by secure third-party payment providers. DEFDelete does not store complete credit card information on our servers.

Sharing of Information

We do not sell personal information to third parties.

Information may be shared with trusted service providers when necessary for business operations, including payment processors, shipping carriers, ecommerce platforms, hosting providers, email services, analytics tools, and security providers.

Data Security

We use commercially reasonable security measures designed to protect personal information from unauthorized access, misuse, disclosure, or alteration.

Marketing Communications

If you subscribe to marketing emails or promotions, we may send product announcements, promotional offers, maintenance tips, new inventory updates, and industry-related content.

You may unsubscribe at any time using the unsubscribe link included in marketing emails.

Third-Party Services & External Links

Our website may contain links to third-party websites, services, manufacturers, or platforms. DEFDelete is not responsible for the privacy practices or content of external websites.

Data Retention

We retain personal information only as long as reasonably necessary for order fulfillment, customer support, warranty and business records, fraud prevention, and legal or accounting obligations.

Your Privacy Rights

Depending on your location and applicable privacy laws, you may have the right to request access, correction, deletion, or information regarding your personal data.

Children's Privacy

DEFDelete does not knowingly collect personal information from individuals under the age of 18.

Policy Updates

This Privacy Policy may be updated periodically. Updated versions will be posted on this page with a revised “Last Updated” date.

Contact Information

If you have questions regarding this Privacy Policy or our privacy practices, please contact us through the contact information provided on DEFDelete.com.